If there’s one takeaway, it’s this: What matters most in platform governance is how decisions get made. You can armchair quarterback specific choices and mistakes […]
Grateful for the chance to sit down with @karaswisher and talk about the last few years in Trust & Safety at Twitter, warts and all. […]
Last week, I made the decision to leave my role leading Trust & Safety at Twitter. Today, I’m sharing a few thoughts about what comes […]
Those steps take away many of the gratifications of the trolling here. Bans are frustrating and take work (and resources) to try to circumvent; visibility […]
Update on our efforts to combat hateful conduct: We’ve not only mitigated the recent surge in harmful behavior, but have reduced impressions on this content […]
No solution to identity is perfect, and we’re iterating quickly to come up with the best approach here. We appreciate all the feedback, and will […]
It’s not just the $8, though — this kind of in-app purchase requires bad actors to get through not only Twitter’s defenses, but also those […]
Proof-of-humanness is more straightforward. Most spam-fighting is a numbers game: Your objective is to raise the costs on spammers until their losses exceed their gains. […]
For years, Verification on Twitter has been tricky because it’s a signal both of authenticity (you are who you say you are) and notability (you’re […]
